Privacy Policy

Introduction

Rallye Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.rallyedigital.com] (the "Site"). This policy applies to information collected through our website and any related services.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Site.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, company name)

  • Job title and professional information

  • Messages and enquiries submitted through contact forms

  • Information provided when requesting product demonstrations or information

  • Newsletter subscription details

Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

  • IP address and location data

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website addresses

  • Device information (desktop/mobile, screen resolution)

  • Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These may include:

  • Essential Cookies: Necessary for basic site functionality

  • Analytics Cookies: Help us understand how visitors interact with our Site

  • Marketing Cookies: Used to track visitors across websites for advertising purposes

You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit Site functionality.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support

  • To send you product information, updates, and marketing communications

  • To improve our website, products, and services

  • To analyse website usage and performance

  • To comply with legal obligations

  • To prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance

  • Email marketing services

  • Analytics and performance monitoring

  • Customer relationship management (CRM)

These service providers are bound by confidentiality agreements and may only use your information to provide services to us.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests

  • Protect our rights and property

  • Ensure user safety and prevent fraud

  • Investigate potential violations of our terms of service

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

  • SSL encryption for data transmission

  • Regular security assessments and updates

  • Access controls and authentication measures

  • Employee training on data protection practices

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Portability: Request transfer of your data to another service

  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our Site and update the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@rallyedigital.com
Phone: 01422 370021
Address: Marshall Hall Mills, Elland Lane, Elland, HX5 9DU, UK.

For privacy-related inquiries specifically, you may contact our Data Protection Officer at: 
Claire Deadman - support@rallyedigital.com